Not a Good Look

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Not a Great Way to Promote

I get a good amount of people that are unhappy with a post or a comment that gets removed from our group. I used to take it kind of personal and it would bother me. At times it still does get under my skin a bit. However a bit of advice I was given when I first started our group was delete, and if you need to block and move on.

Well it amazes me when we have active members who have been in our group for years get upset because they clearly broke a rule or it did. Now I don't even think I care. A good number of times their post gets reported by other members and the way the admin assist tools are set up it gets taken care of before I even know about it. However they are still mad because they have been wronged! So they go and make a post on their personal page about how bad we are but guess what they still want to be members of our group. A good number of times when I see that I just go ahead and toss them from the group. I mean why allow them the benefit of our group when they want to bash our group outside. But there are other times that I think after a cool down we can give them another chance. We can see how many post have been removed or reported. If they have been suspended or had any past issues. But when it is someone who habitually does things we are just tossing them out and moving on.

The other morning I saw a post that got a lot of views and comments going around FB. I couldn’t help it I had to read some of the comments of people going back and forth bickering and fighting calling each other names and all of the negativity. Gosh this is the exact opposite of our group.

Well the original post was someone who was disappointed in their “product” that they purchased and tagged the business in the post. The owner of the business did exactly what they should have in my opinion. Basically said we are all human and make mistakes and I wasn’t aware of the issue and offered to make it right. Actually several times. And even brought up that when the person called these weren't the concerns that she stated at all. Then it became more of a bashing session and it was apparent that there was no way anything would be acceptable he did what I would have probably recommended doing as well. Just block the person and move on with your life. Just wash your hands of them.

Well something I noticed on the post was a few other businesses and owners commenting call us or next time give us a try. Guys, gals? Really this isn’t the way and honestly you must not of read any of the comments at all! This person admitted they have used this place for years and always has been happy until this time and this is what they did after what they thought was a bad experience? Even after the owner tried multiple times they still bashed them? Is your business that bad that this is what you are resorting to doing? Personally I have been tagged in posts that people are having issues with another business. I’ll simply thank the person that tagged me and comment that we will be happy to try to help if we can. But I have never or would never resort to going to another business review and start tagging my business or commenting on a post bashing someone’s business like that and it was a horrible look for those businesses. And I know if I was following that thread which a lot of people were I wouldn't even think about calling one of those places.

Now the owner did something really smart again in my opinion and made their own post addressing the issue too. That got their supporters defending them and sticking up for them. That post had much more interaction than the original one, so way to overcome it.

Lord knows I know you will never please everyone no matter how hard you try. But sometimes you need to just try your hardest and accept that some people are just not going to be able to be pleased.

David

Shop Local Delmarva

And don't forget our Supporters, Partners, and Sponsors.

In addition to helping us put on our Shop Local Delmarva Barn B Q you may notice certain businesses are highlighted and standout not only in the directory but we highlight them on our Facebook Page as well as our group. This ever growing list of businesses help us promote a lot of great things in our community. Many of our blogs which you can find right here are focused on our community and our local businesses. And they are always helping with our community givebacks just like our Shop Local Delmarva Scholarship.

Many of these businesses are helping us promote other local businesses. Which really is what Delmarva is all about. I am asked quite often how a business can be part of Shop Local Delmarva. If you are part of our group you are part of Shop Local Delmarva. If you like the group and like the concept of a digital type of media that we share blogs, videos, highlights and features and want to be part of it we would love to have your support. You can find out more information here. All of our supporters, partners, and sponsors are on the rotating banners on most of our blogs just like this one.

If any of our supporters, partners, or sponsors have upcoming events we encourage them to let us know so we can help them promote them as well.

The whole idea of Shop Local Delmarva is all about our local community supporting local businesses, and our local businesses supporting our local community. It goes round and round.

Above & Beyond HVAC - www.abovenbeyondservices.com

Abbi Custis

Artisan's Aromas

Barefoot Baby Boutique

Bathing Bee

Baywater Farms

Coastal Comfort Heating and Air Conditioning

Cawood Construction Company

Copier/Printer RejuvenatorS

Delmarva Auto Glass & Accessories - Joe Stonnell (Mod)

Delmarva Quality Pressure Washing

DoCo Axe Co.